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The difference is that was a signed agreement. This chatbot merely said something was possible, no legally binding agreement occured.
by Night_Thastus 3y ago
The difference is that was a signed agreement.
This chatbot merely said something was possible, no legally binding agreement occured.
- lolc 3y agoWhere I live, "meeting of the minds" is necessary for a contract. Written or not. In this case, that meeting didn't happen. Due to the bullshit generator employed by Air Canada. So there was no contract but a consumed flight. The court has to retroactively figure out a reasonable contract in such cases. That Air Canada couldn't just apply the reduced rate once they learned of their wrong communication marks them as incredibly petty.