3 ms·
It's more to shield them from cases like a rep gifting you free flights for life.
by paxys 3y ago
It's more to shield them from cases like a rep gifting you free flights for life.
- dataflow 3y agoI realize the intention but I'm wondering how it works legally given what the terms actually say.
- paxys 3y agoWhat you are or aren't entitled to is written down in the terms of service. Support agents can only help interpret the terms for you. They may be authorized to go beyond that to some degree, but the company will also have the right to reverse the decision made by the agent.