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> we get emails for a couple of weeks after from people who are annoyed they paid a higher price just before a reduction What if you just explicitly guarantee
by dheera 3y ago
> we get emails for a couple of weeks after from people who are annoyed they paid a higher price just before a reduction
What if you just explicitly guarantee a price match for say 30 days? People would feel safe and you can do your experiments.
- mtlynch 3y agoYeah, I think there are ways we can do it. It's just that with every hoop to jump through and layer of friction, it makes it a little less appealing than other paths to increase revenue, so I end up not doing it. I think it's very possible that my prices are suboptimal, so I will think more about how I can do some price experiments while minimizing the downsides.