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The obvious answer is: http://en.wikipedia.org/wiki/Stockholm_syndrome http://en.wikipedia.org/wiki/Stockholm_syndrome However, it's more likely that the custo
by rcfox 14y ago
The obvious answer is: http://en.wikipedia.org/wiki/Stockholm_syndrome http://en.wikipedia.org/wiki/Stockholm_syndrome
However, it's more likely that the customers weigh things differently than we do. They'd rather have something shiny and popular.
- jopt 14y agoRather than what? Windows update?
- adestefan 14y agoOr they just want broken stuff fixed. Twice I've had things fixed at the local Apple store with no questions asked, no BS script that they had to walk through, no blaming me. It was just 5 minutes of, "Yup that doesn't work correctly" followed by "Here's a new machine."
- mahyarm 14y agoIf you have an apple store nearby, the warranty service is much nicer than let's say acer for example.