4 ms·
A couple of days ago, I received an email from Nextdoor inviting me to my neighborhood group. It had my real name and was sent to the email address that I only
by 34679 3y ago
A couple of days ago, I received an email from Nextdoor inviting me to my neighborhood group. It had my real name and was sent to the email address that I only use for business.. I never use it to sign up for services or anything with a privacy agreement.
I sent an email to privacy@nextdoor.com that simply read "Please tell me how and when you obtained my personal information, and then promptly delete it from your systems."
Surprisingly, I received a response within 24 hours:
"Hi neighbor,
Thanks for your email.
From time to time, Nextdoor receives information from third parties about non-users. In your case, we received your information from a third party partner and used this information to invite you to join your Nextdoor Neighborhood. We’re sorry to hear that this email was unwelcome.
I can confirm that we have deleted your personal information from our systems.
Let me know if you have any questions.
Best,
Maureen
Nextdoor"
I responded: "I'd like to know the name of the partner and the date of the transaction, please."
Their response 4 hours later:
"Hi XXXXX,
Thanks for your reply.
In keeping with our legal obligations, including our obligations under US privacy laws, we can only inform you that we received your information from a third-party partner.
Unfortunately, we are unable to provide you with additional details at this time."
It's incredibly frustrating. I just want to know who sold me out so I can avoid doing business with them in the future.
- kQq9oHeAz6wLLS 3y agoSometimes I'll use a service-specific email address (usually with the name of the service, like XXXNetflix) and it's fun to see just who gets ahold of it.
- 34679 3y agoMy normal strategy is to use the name of the service as my last name. But that's with the email that I use to sign up for things. This email address I've managed to keep "sterile" for close to 10 years, until Nextdoor got their hands on it somehow.
- jimhefferon 3y agoThey cannot tell you, for reasons of violating privacy. Yours, mostly.
- Saris 3y agoObligations under US privacy laws that somehow protect them but not you. Typical.