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"So you know this email is genuine, we've included part of your postcode"
... says many a UK bank in emails to customers.
Given the likely harm caused by misleading customers into thinking a part of a postcodw makes an email genuine, why do banks do this?
- bell-cot 3y agoFor purposes of securely interacting with customers at scale in email, assume that any bank has an effective IQ lower than your pet goldfish's. Even if you just noticed that said goldfish was floating belly-up.
- coldtea 3y agoGiven their security and IT competence levels, most banks should not even be allowed to be on the internet.
- switch007 3y agoGood thing they haven't been closing their branches with wild abandon the past decade ! ... /s
- codegeek 3y agoHey, at least they have great security practices where they need you to enter passwords using a virtual keyboard and you cannot copy paste. No sir. /s
- chrisjj 3y agoLast time I spotted a bank app snafu, pressed Screenshot, and got told Not allowed due to security.
- dazc 3y agoThe same reason they tell customers they will never contact them and ask for personal security details and then do exactly that.
- leros 3y agoGiven that you can find so many people's addresses online in people databases or tax records, this seems useless.