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So a lawsuit vector exists against AI-enabled lack of care for customers. Would be interesting to see if a cottage industry can open up around prompting inaccu
by nine_zeros 3y ago
So a lawsuit vector exists against AI-enabled lack of care for customers.
Would be interesting to see if a cottage industry can open up around prompting inaccurate information from company AI info to reap via lawsuits.
- nrmitchi 3y agoThat seems like a stretch based on this specific case, given that the only award was explicit damages (ie, a refund of funds already spent). No one ended up “ahead” here.
- bee_rider 3y agoThis would be good, actually, right? Better to have the chatbot misfire on somebody not actually depending on it for correct info.
- nkrisc 3y agoYou’d have to do so without appearing to intend to do so, and in either case would be fraudulent.