> Jira is brilliant. It is team-led. Different teams have different approaches, [...] That doesn't sound real. There's supposed to be some central department(s

> Jira is brilliant. It is team-led. Different teams have different approaches, [...] That doesn't sound real. There's supposed to be some central department(s) that collect ideas from the process framework of the season or requested by customers (especially those items for levels that are not requested), add their own ideas and create a superset of that as configuration with everything set to mandatory. The result is infliced upon everyone, except of course the department that was responsible for the definition.