To these companies software is just a cost centre. Their product is hardware. They want to make a lot of a thing, sell it to as many people as possible, and the

To these companies software is just a cost centre. Their product is hardware. They want to make a lot of a thing, sell it to as many people as possible, and then move on to make the next thing they sell a lot of. The kind of thing that motivates us when we build systems doesn't necessarily motivate them. The finished software product is, in the end, your problem, not theirs. Software engineers are expensive. The more they can push off and avoid paying them, the better.