When was this? I worked with them 2009-2018, support was really top notch. We could get super technical guys on the call and even custom patches for our issues,

When was this? I worked with them 2009-2018, support was really top notch. We could get super technical guys on the call and even custom patches for our issues, but our usage was relatively simple. I contrast them with McAfee products we've used, now that was a complete shitshow as a product and support.