A Slack channel where an issue was discussed publicly, with both the debugging process and the final solution, is priceless. But it only happens with people who

A Slack channel where an issue was discussed publicly, with both the debugging process and the final solution, is priceless. But it only happens with people who also think that. My experience has been that most info is lost in DMs and video calls. When I helped coworkers, I had to be the one posting the info on public channels if I didn't want to be solving the same problem next week, next month, and half a year later.