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That forum post just says what OP said, that they will ignore all tickets from unnmanaged customers. Which is a pretty shitty thing to do to your customers.
by malfist 3y ago
That forum post just says what OP said, that they will ignore all tickets from unnmanaged customers. Which is a pretty shitty thing to do to your customers.
- yencabulator 3y agoThe cheapest plan that gets email support is nothing more than a commitment to spend a minimum of $29/mo on their services. That is, if you spend >=$29/mo, it costs nothing extra. Not what I'd call "managed".