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We used Matrix for a couple of years at my company, but got kicked out from their managed hosting due to the new requirement of 50+ seats. The years we've been

We used Matrix for a couple of years at my company, but got kicked out from their managed hosting due to the new requirement of 50+ seats. The years we've been using it has been more of tolerating its flaws than a pleasant user experience. We migrated to Slack and was blown away of how It Just Works.

master-lincoln 3y ago
Who is "they"? Afaik the matrix organization doesn't offer hosted servers
- apetresc 3y ago
  They do indeed: https://element.io/pricing https://element.io/pricing
  - jeroenhd 3y ago
    Matrix and Element are no longer the same entity. Element (New Vector Ltd) is the core behind the Matrix protocol, but they're distinct from the organisation that manages the protocol. If Matrix does ever take off, this will be an extremely valuable distinction to have.
    - apetresc 3y ago
      I understand that completely, I even considered including a "Before anyone jumps in with 'akshually that's Element', [..]" disclaimer but decided nobody would be that pedantic. Element is the same team as the Matrix.org foundation, with the same objectives. I understand why they maintain a separation of concerns at the institutional level, but for someone to say "Matrix offers hosted servers" and to act confused like "What do you mean, who's 'they'? Matrix doesn't do that! Only Element, the organization run by the exact same people, who's only goal is to further the adoption of the Matrix.org spec. I can't possibly fathom what you think the connection is." is the very definition of being disingenuous.
      - tcfhgj 3y ago
        No, they aren't the same team (anymore), and there isn't just Element as a service provider
        maxidorius 3y ago
        And yet Thib, mentioned in the article, does say in an another comment that they are employed by Element but working for The Foundation, making it quite hard to know the difference between the two: https://news.ycombinator.com/item?id=39369239 https://news.ycombinator.com/item?id=39369239 If you dig a bit, I'm sure you'll find this is true for quite a bit of the people either in Element or in The Foundation.
        jeroenhd 3y ago
        It's hardly a secret that most people working on/for Matrix are employed by Element. https://matrix.org/about/ https://matrix.org/about/ has a list of names for the "guardians" of the foundation (whatever that may mean exactly) which consist of 40% Element, 60% external parties. The core spec team at the bottom links to Github profiles, from which I believe 8 out of 10 people work for Element (though I'm not 100% sure if the last person in the list still works for them based on his Github profile tag). Thib isn't part of the foundation, he's just part of the business side, and quite a public part at that. I think his role is a good example of the distinction between Matrix and Element.
      - jeroenhd 3y ago
        The people working on Matrix also have quite a few contributions from Beeper, which has little incentive to make Element popular (after all, they'd lose customers to their own service!). They're mostly the same people (80% of the core spec team works for Element), but not exactly the same people. The Element people that maintain Matrix certainly have a vested interest in Element, but that doesn't make Matrix exclusively Element-oriented. While you and I understand the distinction, I think it's important to make it clear to other readers here that Element and Matrix are not the same organisation. Because of Matrix's history, and the interlinking between matrix.org and Element, one might assume them to be, and if the opening post shows anything, it's that the Matrix ecosystem can benefit from some additional clarity.
rglullis 3y ago
If your company ever considers going back: https://communick.com/services/matrix https://communick.com/services/matrix
- aine 3y ago
  Another option is https://etke.cc https://etke.cc - truly FOSS managed hosting, both on-premises and cloud, huge list of supported components, priced by complexity, not users. Disclaimer: I'm one of etke.cc developers

master-lincoln 3y ago

Who is "they"? Afaik the matrix organization doesn't offer hosted servers

apetresc 3y ago
They do indeed: https://element.io/pricing https://element.io/pricing
- jeroenhd 3y ago
  Matrix and Element are no longer the same entity. Element (New Vector Ltd) is the core behind the Matrix protocol, but they're distinct from the organisation that manages the protocol. If Matrix does ever take off, this will be an extremely valuable distinction to have.
  - apetresc 3y ago
    I understand that completely, I even considered including a "Before anyone jumps in with 'akshually that's Element', [..]" disclaimer but decided nobody would be that pedantic. Element is the same team as the Matrix.org foundation, with the same objectives. I understand why they maintain a separation of concerns at the institutional level, but for someone to say "Matrix offers hosted servers" and to act confused like "What do you mean, who's 'they'? Matrix doesn't do that! Only Element, the organization run by the exact same people, who's only goal is to further the adoption of the Matrix.org spec. I can't possibly fathom what you think the connection is." is the very definition of being disingenuous.
    - tcfhgj 3y ago
      No, they aren't the same team (anymore), and there isn't just Element as a service provider
      - maxidorius 3y ago
        And yet Thib, mentioned in the article, does say in an another comment that they are employed by Element but working for The Foundation, making it quite hard to know the difference between the two: https://news.ycombinator.com/item?id=39369239 https://news.ycombinator.com/item?id=39369239 If you dig a bit, I'm sure you'll find this is true for quite a bit of the people either in Element or in The Foundation.
        jeroenhd 3y ago
        It's hardly a secret that most people working on/for Matrix are employed by Element. https://matrix.org/about/ https://matrix.org/about/ has a list of names for the "guardians" of the foundation (whatever that may mean exactly) which consist of 40% Element, 60% external parties. The core spec team at the bottom links to Github profiles, from which I believe 8 out of 10 people work for Element (though I'm not 100% sure if the last person in the list still works for them based on his Github profile tag). Thib isn't part of the foundation, he's just part of the business side, and quite a public part at that. I think his role is a good example of the distinction between Matrix and Element.
    - jeroenhd 3y ago
      The people working on Matrix also have quite a few contributions from Beeper, which has little incentive to make Element popular (after all, they'd lose customers to their own service!). They're mostly the same people (80% of the core spec team works for Element), but not exactly the same people. The Element people that maintain Matrix certainly have a vested interest in Element, but that doesn't make Matrix exclusively Element-oriented. While you and I understand the distinction, I think it's important to make it clear to other readers here that Element and Matrix are not the same organisation. Because of Matrix's history, and the interlinking between matrix.org and Element, one might assume them to be, and if the opening post shows anything, it's that the Matrix ecosystem can benefit from some additional clarity.

rglullis 3y ago

If your company ever considers going back: https://communick.com/services/matrix https://communick.com/services/matrix

aine 3y ago
Another option is https://etke.cc https://etke.cc - truly FOSS managed hosting, both on-premises and cloud, huge list of supported components, priced by complexity, not users. Disclaimer: I'm one of etke.cc developers