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I'll happily admit the Element/Element X migration they're currently on is silly and unhelpful, but the point being if they'd just gone to the Element home page
by crimsoneer 3y ago
I'll happily admit the Element/Element X migration they're currently on is silly and unhelpful, but the point being if they'd just gone to the Element home page, or download the actual Element app instead of the X one, it would have perfectly happily registered them to Matrix.org by default and everything would have been just fine.
- IanCal 3y ago> or download the actual Element app instead of the X one MacOS app store only had element X, and also how is a user supposed to know to use the old one? Matrix.org tells me element X supports more stuff! The author says it's in beta but I can't see any indication that clearly tells me that and I'm looking for it. > just gone to the Element home page The app doesn't take you there. But OK let's do that. element.io There's a big getting started button. Now there's a form asking for my work email address and phone number and what challenges I'm looking to overcome. > Setup a self-hosted or cloud deployment, with powerful enterprise capabilities. To get started I need to not go to "get started" I need to go to sign in, which I can't do, then register.
- skywhopper 3y agoYou’re missing the point. He’s following a reasonable user flow. If he went to the wrong place in the beginning, that confusion itself is a problem that the Matrix community needs to address.
- LeonB 3y ago100% agree. The user should fall into the “pit of success” — no matter where/how they first enter the pages of matrix or element … it should be natural that they end up at the correct getting started for them.