3 ms·

The first (pinned) post in the fly.io forum explains it: https://community.fly.io/t/fly-io-support-community-vs-email-read-this-first/9962 https://community.fl

• malfist 3y ago
  That forum post just says what OP said, that they will ignore all tickets from unnmanaged customers. Which is a pretty shitty thing to do to your customers.
  • yencabulator 3y ago
    The cheapest plan that gets email support is nothing more than a commitment to spend a minimum of $29/mo on their services. That is, if you spend >=$29/mo, it costs nothing extra. Not what I'd call "managed".