3 ms·
I wonder if this might be a case of PayPal in the US vs. Europe — at least with regards to charge-backs. It seems that the burden of proof in the EU is much hi
by nness 3y ago
I wonder if this might be a case of PayPal in the US vs. Europe — at least with regards to charge-backs.
It seems that the burden of proof in the EU is much higher before an issuer will allow a charge-back — at least anecdotally, the credit cards I've used require you to prove that you tried to resolve the issue with the merchant first, prior to charge-back. Even then, charge-backs would negatively impact your account standing with the issuer, so are dissuaded.
- dkjaudyeqooe 3y agoIn my experience with Paypal that's not the case.
- gndk 3y agoI think many people in Germany actually have their bank account linked with PayPal, not their credit card. So PayPal uses direct debit to get the money from the customer and "floats" the payment to the merchant. Direct debit payments in the EU can be reverted within 8 weeks with just a few clicks in your online banking. Those cost around 8€ to whoever debited (I think thats cheaper than CC chargebacks?). I've never done it, but I think you don't even have to put a reason. That just starts the process though, so they might have to add more information later.