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Surely both of these had nothing to do with PayPal? (this is an honest question - I'm not trying to defend PayPal) If the buyer did a charge back on their cred
by helsinkiandrew 3y ago
Surely both of these had nothing to do with PayPal? (this is an honest question - I'm not trying to defend PayPal)
If the buyer did a charge back on their credit/debit card, PayPal gets charged and passes it on to you. Likewise if you as a seller didn't get the chargeback isn't that on your card company?
- shiroiushi 3y agoFor many years, eBay owned PayPal, so OP was likely referring to incidents that happened during that time frame.
- epolanski 3y agoI don't remember the details, but I remember you could open a ticket on Paypal for a refund if you didn't get your items. So when I sold and the person asked for a refund, he got it immediately, even though he received everything. When I bought and never got anything for months, Paypal refused to even put me in contact with a human for weeks. So on both times I got screwed.