Maybe eventually. Here's a transcript from my most recent advanced LLM powered customer service experience: Me: <specific billing question> AI: Would you plea

Maybe eventually. Here's a transcript from my most recent advanced LLM powered customer service experience: Me: <specific billing question> AI: Would you please repeat that? Me: <that same question, copy-pasted> AI Would you please repeat that? ...<bemused/amused, suspecting AI, I repeated a dozen times with no change in the AI response>... Me: Are you just ChatGPT? May I please talk to a real person? <system immediately connects me to a person> I'm bullish, and I think we'll get there, but there are precious few jobs that kind of AI can actually replace at present. Maybe a few customers give up but stay subscribed, so the ROI is good? The tech is piss-poor though if you don't have a human in the loop to work around the 10-90% error rate in common menial tasks.