> Remarkable support would like me to create videos showing every workaround I tried I had the same issue, they asked me to try 3-4 things that each took some

> Remarkable support would like me to create videos showing every workaround I tried I had the same issue, they asked me to try 3-4 things that each took some time,, like “charge on a slow charger for 12 hours”. When I didn’t respond on my support ticket within something like 48 hours, they silently closed it and never responded again. When I opened a new case they invariably asked me to try and video the same things again. Which reminds me, I was lucky enough to buy the stupid thing in a physical store, and have a couple months left to give it back to them. I should do that…