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as an EU developer, I'll offer you two points to help you see why developers are not happy (euphemism). - I was working on an app for both healthcare professio
by agos 3y ago
as an EU developer, I'll offer you two points to help you see why developers are not happy (euphemism).
- I was working on an app for both healthcare professionals (paying customers) and their patients (the app was free for them). At the same time we could not have sign up for the doctors - Apple would like 30% of the subscription fee for the honor of hosting the client and its updates on their servers, but also Apple insisted vehemently that everybody should be able to sign up for the service, even if we insisted that we needed to check on their credentials (i.e. if they had a degree in medicine). We had to explain this multiple times to app review people as they kept on coming back to the same points. On the patient side, we were able to add payments to the doctors as luckily an exception had just been granted for use cases like that - up until then, Apple would have required 30% of the doctor's payment as well. We were still VERY on our toes, because the whole process felt like Apple at any time could change the rules and put us in the situation of paying a lot of money, drastically change our business model, or just shut down/lose tons of customer. While this might be technically legal, is not exactly a great business partnership.
- These rules have giant exceptions for big companies who pay a lot less or are not subject to the same level of scrutiny as smaller app makers. This feels incredibly unfair.
- rossjudson 3y agoVery interesting example, and solid motivation for a regulatory framework. It makes sense for doctors and patients to be able to communicate through apps, and it makes sense for some aspects (even payments) to be conducted through them. I really don't know what the right solution is overall, but I am sure that having large numbers of one-off negotiations is not the right way to solve it.