I'd like to see some expansion of some of the points. I'll take a stab at a couple of them related to shopping. First, in a physical store, if I wasn't famili

I'd like to see some expansion of some of the points. I'll take a stab at a couple of them related to shopping. First, in a physical store, if I wasn't familiar with that location I'd often have to pester a store employee for information of where a product is located. Now I pull up the store's app and it tells me the aisle and often bin location. Saves me time, lets the staff do their regular job (stocking shelves, etc), and it works out good for people who have a difficult time navigating social interactions with strangers. Now the negative of this -- stores can have less staff (as they aren't getting pestered as much), and the staff they have doesn't really have to know the products that much (so you lose out on a 15 minute talk with a retired plumber working the plumbing aisle at the hardware store, getting sage advice). Flip side of that is sometimes you can get better advice by looking it up on your phone, but quick internet research isn't something that everyone is really good at. Online ordering -- yes, I can now get access to things that were never available to me before (unless I happened to be in a very high population density area that could support certain specialty stores). Years ago I had always wanted to try something like Vegemite, and finally ran across a very small jar in a World Market store in the city. Now I can order multiple jars of the stuff on Amazon for a reasonable price. The negative of this is once I needed an air filter for my lawn mower (about 10 years ago or so?). Craftsman mower, so I went to Sears. Couldn't find it on the shelf, grabbed an employee, they looked it up on their computer and basically ordered it for me on sears.com and had it shipped to my house. Had to wait a few days instead of fixing my lawn mower right then (like my Dad would do back in the day, by grabbing a needed part from the local small town Ace Hardware or similar). Heck, I couldn't even get a headlight switch for my (at the time) 10-year old truck from Autozone without ordering it. (But today I'd just model it and 3D print the thing).