That'd likely do more damage to the airline or travel company. Nobody reads disclaimers, so you'd end up with a ton of angry customers who'd vow to never use yo

That'd likely do more damage to the airline or travel company. Nobody reads disclaimers, so you'd end up with a ton of angry customers who'd vow to never use your company every again. Add up the PR damage from news media reporting on this, and well... easier to just reimburse than risk it.