RDS is not so bulletproof as advertised, and the support is first arrogant then (maybe) helpful. People pay for RDS because they want to believe in a fairy tal

RDS is not so bulletproof as advertised, and the support is first arrogant then (maybe) helpful. People pay for RDS because they want to believe in a fairy tale that it will keep potential problems away and that it worked well for other customers. But those mythical other customers also paid based on such belief. Plus, no one wants to admit that they pay money in such irrational way. It's a bubble