3 ms·

Thanks for the feedback! We use iOS “Critical Alerts” and similar on Android that breaks through any Do-Not-Disturb settings. https://heiioncall.com/blog/bette

Thanks for the feedback! We use iOS “Critical Alerts” and similar on Android that breaks through any Do-Not-Disturb settings. https://heiioncall.com/blog/better-alerting-for-heii-on-call-ios-app https://heiioncall.com/blog/better-alerting-for-heii-on-call... Would you be willing to give that a shot? It wakes me every time :) (It’s configurable too; we have vibrate-only or silenced modes. Think old-school beeper.) In the rare case that it doesn’t wake you, we have configurable escalation strategies to alert someone else on your team after a configurable number of minutes.

solatic 3y ago
One of the things about phone calls is that they will continue to ring and ring until you actively decide to answer or ignore; it's not just a half-second "ping!" sound delivered once. This is also useful in meetings when everything else is closed up or silenced, to jar you out. I usually do not respond immediately to phone notifications, which I can handle async. Phone calls are by definition sync.
- compumike 3y ago
  Ah yeah, these are no ordinary phone notifications. :) Heii On-Call will keep alerting you with these “Critical Alerts” until you’ve manually acknowledged. (Or until it escalates to a teammate and they acknowledge…) And at least on my phone they sound nothing like normal phone notifications, which I personally always have on vibrate and/or DND anyway. Give it a try and I think you’ll like it.