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Heii On-Call is $32 per month total for your team — not per user. https://heiioncall.com/ https://heiioncall.com/ (Full disclosure: part of the team building it

Heii On-Call is $32 per month total for your team — not per user. https://heiioncall.com/ https://heiioncall.com/ (Full disclosure: part of the team building it)

avemg 3y ago
How do you pronounce that?
- revscat 3y ago
  “Hey”.
solatic 3y ago
Looks super interesting, and that $3/month for hobbyists is just low enough to meet my budget for hobby services, but please, for on-call stuff, you gotta have alerts that make phone calls. Nothing else is going to wake me in the middle of the night. This is the #1 feature I expect from an on-call service - you're on-call because you will be called.
- compumike 3y ago
  Thanks for the feedback! We use iOS “Critical Alerts” and similar on Android that breaks through any Do-Not-Disturb settings. https://heiioncall.com/blog/better-alerting-for-heii-on-call-ios-app https://heiioncall.com/blog/better-alerting-for-heii-on-call... Would you be willing to give that a shot? It wakes me every time :) (It’s configurable too; we have vibrate-only or silenced modes. Think old-school beeper.) In the rare case that it doesn’t wake you, we have configurable escalation strategies to alert someone else on your team after a configurable number of minutes.
  - solatic 3y ago
    One of the things about phone calls is that they will continue to ring and ring until you actively decide to answer or ignore; it's not just a half-second "ping!" sound delivered once. This is also useful in meetings when everything else is closed up or silenced, to jar you out. I usually do not respond immediately to phone notifications, which I can handle async. Phone calls are by definition sync.
    - compumike 3y ago
      Ah yeah, these are no ordinary phone notifications. :) Heii On-Call will keep alerting you with these “Critical Alerts” until you’ve manually acknowledged. (Or until it escalates to a teammate and they acknowledge…) And at least on my phone they sound nothing like normal phone notifications, which I personally always have on vibrate and/or DND anyway. Give it a try and I think you’ll like it.
- mads_quist 3y ago
  We are building a great and affordable incident escalation tool as well: https://allquiet.app https://allquiet.app With SMS, Phone Calls and Critical Alerts / DnD override. We're 5 USD/user. We try to build as close to our users as possible. Happy for any new try outs! :) (I am co founder)

Heii On-Call is $32 per month total for your team — not per user. https://heiioncall.com/ https://heiioncall.com/ (Full disclosure: part of the team building it)

avemg 3y ago

How do you pronounce that?

revscat 3y ago
“Hey”.

solatic 3y ago

Looks super interesting, and that $3/month for hobbyists is just low enough to meet my budget for hobby services, but please, for on-call stuff, you gotta have alerts that make phone calls. Nothing else is going to wake me in the middle of the night. This is the #1 feature I expect from an on-call service - you're on-call because you will be called.

compumike 3y ago
Thanks for the feedback! We use iOS “Critical Alerts” and similar on Android that breaks through any Do-Not-Disturb settings. https://heiioncall.com/blog/better-alerting-for-heii-on-call-ios-app https://heiioncall.com/blog/better-alerting-for-heii-on-call... Would you be willing to give that a shot? It wakes me every time :) (It’s configurable too; we have vibrate-only or silenced modes. Think old-school beeper.) In the rare case that it doesn’t wake you, we have configurable escalation strategies to alert someone else on your team after a configurable number of minutes.
- solatic 3y ago
  One of the things about phone calls is that they will continue to ring and ring until you actively decide to answer or ignore; it's not just a half-second "ping!" sound delivered once. This is also useful in meetings when everything else is closed up or silenced, to jar you out. I usually do not respond immediately to phone notifications, which I can handle async. Phone calls are by definition sync.
  - compumike 3y ago
    Ah yeah, these are no ordinary phone notifications. :) Heii On-Call will keep alerting you with these “Critical Alerts” until you’ve manually acknowledged. (Or until it escalates to a teammate and they acknowledge…) And at least on my phone they sound nothing like normal phone notifications, which I personally always have on vibrate and/or DND anyway. Give it a try and I think you’ll like it.
mads_quist 3y ago
We are building a great and affordable incident escalation tool as well: https://allquiet.app https://allquiet.app With SMS, Phone Calls and Critical Alerts / DnD override. We're 5 USD/user. We try to build as close to our users as possible. Happy for any new try outs! :) (I am co founder)