The value comes from writing down what to work on in advance, and figuring out if it's really that value. A text file is just as good as Jira, but harder for m

The value comes from writing down what to work on in advance, and figuring out if it's really that value. A text file is just as good as Jira, but harder for multiple people to edit. The "better" issue trackers (Linear is the good one), just have a better UX for the same basic task. But you have to look at non-tech businesses and compare to ours. Like, my property management company doesn't have a ticket tracker, so if you need something, you have to call them and remind them, causing them to context switch, and perhaps prioritize your low-priority item today when they could have done it tomorrow... if they remembered it was an issue. Jira is about remembering what you need to work on, and which thing you should work on first.