> the haters are a vocal minority that only exists on forums. You seem to have lost the total picture - some sort of tunnel vision due to focusing on the "foru

> the haters are a vocal minority that only exists on forums. You seem to have lost the total picture - some sort of tunnel vision due to focusing on the "forums". Firefox had a gigantic market share but lost it. Let's assume that the market share dropped from 80% to 3%. So 77% percentage points lost! So from original market share of 80%: 1) 77% users simply quit. They didnt bother to come to "the forums" to complain. They didnt like the product, so they simply stopped using it. They voted with their legs and wallets. Then there are still 3% of users that remain with firefox (of the original 80%). Those can be probably divided into few subgroups: 2) Those who dislike the direction where firefox is going - and objectively, arent they right? Product lost lots of market share (you call them "haters") 3) Those who still use the product for many reasons 4) Those who will use the product even if it is subpart and completely worse the competition. Like those sports fans that support a team even if the team is very bad. This vocal minority of zealots will defend their favorite product at all costs. Even if firefox pissed on their faces, they would come to "the forums" and write that rain is great... Are you part of group of 3 or 4?