3 ms·
tons of issues with the amazon go concept to fix from the tech side > The Just Walk Out system requires a considerable number of staff to oversee manual review
by htrp 3y ago
tons of issues with the amazon go concept to fix from the tech side
> The Just Walk Out system requires a considerable number of staff to oversee manual reviews and enable the system to work. For example, while the process—from the consumer’s perspective is cashierless—Amazon still needs staff on the backend to review video footage of the transactions to “facilitate pricing and payment.” In fact, Amazon initially set out to use roughly 20 to 50 employees per 1,000 sales by mid-2022. But quickly realized that figure was too low and ended up using up to 700 employees during that timeframe.
https://www.paymentsjournal.com/amazons-just-walk-out-tech-fails-to-hit-the-ground-running/ https://www.paymentsjournal.com/amazons-just-walk-out-tech-f...