3 ms·
they sell 1000+€ phones, tablets and computers many cases of very common damage to such devices is very much fixable, at least theoretically for a small fracti
by dathinab 3y ago
they sell 1000+€ phones, tablets and computers
many cases of very common damage to such devices is very much fixable, at least theoretically for a small fraction of the price
they mainly care about you not repairing them
any supposed "compromised security" could be handled with free user choice in form of a hardware lock-down mode (with appropriate warnings) but the huge majority of their users don't need nor care for that
they provide no proper repair, only replacement of whole sometimes multiple components which given their design often means the whole motherboard, even if needed repairs can often be done with much much less cost
their repair is also believed to systematically misclassify damage and needed repairs (i.e. it looks like it's structured with a focus on avoiding actual repairs). E.g. not just are there many cases of them stating that there was water damage without there being any sign of that they also use overly sensitive water intrusion sensors which frequently go off without any intrusion. Stories of them claiming other damage when the repair was e.g. just a faulty cable.
they have done many steps to either make repair outright impossible or so cumbersome that they monetary make no sense (e.g. their "repair program")
As far as I remember multiple PR campaigns which focused around fearmongering about "evil independent repair shops" have indirect ties with Apple. Indirect enough so that Apple can claim that had nothing to do with them.
I.e. they in my opinion really don't want you to repair your devices, or worse upgrade them.
Security in many (maybe not all) cases seems to play no role outside of being a good excuse.