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I had my heat pump installed in Dec. The contractor really screwed up where they wired the zoning incorrectly - the upper floor thermo controlled the lower damp

I had my heat pump installed in Dec. The contractor really screwed up where they wired the zoning incorrectly - the upper floor thermo controlled the lower damper and vice versa, meaning that the pump would run almost indefinitely because the thermostat would never register the temp of the opposing floor. It took me a full week to troubleshoot this (what helped was I bought a thermometer and placed it next to the thermostat to verify temperature readings) and when I realized what was happening, the contractor came and re-wired things, and now things work like how it should. The temperature stays consistent for both floors. So definitely test your dampers.

david422 3y ago
> the upper floor thermo controlled the lower damper and vice versa I have 2 floors with multiple units and I was running around with a wall thermometer taking measurements. This was actually my guess as well since the temperatures seemed to align this way. But the installer assured me it was wired correctly .... I might need to find someone else to check things.
- theogravity 3y ago
  My system is a Trane with a 1050xl thermostat and a companion thermostat. If you have one of those (or a related thermostat model), you can get into the service menu by going to "service" and holding down the tech access button for a period of time. There should be a damper check option in the menu which will allow you to trigger specific dampers and there are some other buttons that show you which dampers are hooked to what thermostat.