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A couple years ago I broke my phone and needed a replacement. At the Fruit store I needed credentials for my Verizon account, but all the stuff was in 1Password
by sonofhans 3y ago
A couple years ago I broke my phone and needed a replacement. At the Fruit store I needed credentials for my Verizon account, but all the stuff was in 1Password on my dead phone. So the Verizon rep called my partner to verify, and of course she didn’t answer. Later in the day she told me she saw the call and ignored it, figuring spam.
It’s sickeningly ironic that the company responsible for the network literally cannot use it to contact their own customers, because they have let it become such a cesspool of noise and bullshit.
Wireless companies must make money from spam calls, right? That must be why they allow them? My mental model is that with sufficient motivation they could do much better, but maybe I’m wrong.
- silverquiet 3y agoI can't say that I exactly know the economics of telcos, but in my mental model, it would probably be the most profitable for them if nobody made any calls regardless of whether or not they are spam. As ever, the only "sufficient motivation" they'll ever have is government regulation.
- jazzyjackson 3y agoI think its the case that the vast majority of mail carried by USPS is unsolicited junk, but it pays the bills to stop at every house in the country every day. Wouldn't be surprised if the plurality of phone call revenue is spammers, and then there is no way to solve the problem but to make fines (to the provider) higher than the revenue.