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Why not let the customer choose? If you can afford it, you can take your phone to Apple and get guaranteed authentic parts. But why can't everyone else just g
by newaccount74 3y ago
Why not let the customer choose?
If you can afford it, you can take your phone to Apple and get guaranteed authentic parts.
But why can't everyone else just get cheap service from the small phone shop on the corner? How does it affect you if someone else decides they risk getting their phone fixed with unauthorized parts?
- CubsFan1060 3y agoThe counter argument would be "Why not let the customer choose?" As in, why not let the customer choose if they want to buy a Mac or a Framework laptop? Why do you need to take away a consumer's choice to buy a non-repairable device? For those consumers where repairability is important, there are options.
- newaccount74 3y agoBecause that's obviously a fake choice. Customers should be able to choose their preferred product AND choose where to have it serviced. Otherwise it's not really a meaningful choice.