Agree, tho it can also be good to have a more narrowly defined & catchy concept handle [1] to discuss specific phenomena, even if it's just a name that represen

Agree, tho it can also be good to have a more narrowly defined & catchy concept handle [1] to discuss specific phenomena, even if it's just a name that represents a bundle of things we already understand. Can make discussion move a bit quicker and bring some more people to understanding. I do like the reframe focused on evidence as the object since it gets us to think more about how those objects move about and come to us, which moves us toward the concrete realm of how products work. Personally I think it's much easier to change products than people, so ways to frame problems in terms of product can be helpful. [1] https://notes.andymatuschak.org/z3b7sidNrEkNaY9qfGwZjwz https://notes.andymatuschak.org/z3b7sidNrEkNaY9qfGwZjwz