4 ms·

Consumer protection law could also demand a full and automatic refund.

• romwell 3y ago
  Insufficient. If I buy a book, and later find it missing on the shelf because the bookstore owner took it back and burned it, it's not a matter of refund. It's theft. This kind of analogy and language has been used to punish those who break copyright laws (particularly, by Sony, which also influenced these laws). That sword better cut both ways then. The executives should get prison terms for the corresponding number of counts of theft, just like copyright infringers did, and their victims should be compensated for damages, not what they merely paid.
  • voakbasda 3y ago
    That would be the just outcome. It’s theft, and they should be convicted for such. Unfortunately, we only have the law, and the courts regularly demonstrate that the law has little to do with truth or justice.
• dawnerd 3y ago
  Also digital items need minimum supported years advertised. If I buy a download I should be told up front for how long at minimum it’ll be valid. Same with streaming. Another solution is to allow a drm free download if the service goes down. This likely won’t fly with rights holders but something has to change.