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Tell HN: Keeper is making changes to their free tier accounts
I just got the following email; I haven't seen anything on their website yet:
Dear Keeper User,
To maintain the high level of service for our global customer base, cover the costs of our cybersecurity operations and continue our successive industry innovation, we are modifying the “free version” of Keeper.
Effective March 1, 2024, the free version of Keeper will have the following changes:
1. Free users will not have access to live chat support, phone support or email support. Support will be limited to the FAQs and training videos listed on our website.
2. Free user accounts will be limited to the creation of ten (10) records. Free users who have more records than the permitted limit as of the effective date will be required to upgrade.
To enjoy the benefits of unlimited records, unlimited devices, unlimited sharing, unlimited record history, emergency access and 24/7 support, please upgrade to Keeper Unlimited.
To help you upgrade, you will receive 70% off your first year. This offer will expire in 24 hours.
Thank you for choosing Keeper to manage your passwords and protect you from cybercriminals.
Respectfully,
The Keeper Team