I'm talking about the authors' feelings (who are purportedly feeling sorry), not the users'. Do I feel sorry that my user didn't have access to some file? Not

I'm talking about the authors' feelings (who are purportedly feeling sorry), not the users'. Do I feel sorry that my user didn't have access to some file? Not really? Maybe it was the right thing? If they were malicious I would feel glad. If not, I have no idea what to feel, it depends on the context.