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It’s pretty safe to assume that people find being on hold a neutral to negative experience. Not a whole lot of guesswork there.
by cqqxo4zV46cp 3y ago
It’s pretty safe to assume that people find being on hold a neutral to negative experience. Not a whole lot of guesswork there.
- dataflow 3y agoI'm talking about the authors' feelings (who are purportedly feeling sorry), not the users'. Do I feel sorry that my user didn't have access to some file? Not really? Maybe it was the right thing? If they were malicious I would feel glad. If not, I have no idea what to feel, it depends on the context.