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I have a Framework and have probably procured 10-15 total for my company & a few clients. It's great that you can swap out any part of the laptop. That said, I
by jackconsidine 3y ago
I have a Framework and have probably procured 10-15 total for my company & a few clients. It's great that you can swap out any part of the laptop. That said, I broke my input cover [0] and tried to order a new one, but the listed part 404'ed. When I reached out to support they said there were none in stock and they didn't know when they'd be back in stock. So my Framework anecdote was that I found myself worse off than if I had a non-modular computer. When I checked 1.5 months later, the part was in stock.
[0] https://frame.work/products/input-cover-kit https://frame.work/products/input-cover-kit
- nrp 3y agoThanks for the heads up. I’ll follow up with our team on this, since that is certainly not the intended or desired experience.
- jackconsidine 3y agoThank you I'm happy to forward my correspondence to you
- CoastalCoder 3y agoIs there a way to get notified when a part is back in stock?
- rrix2 3y agoA normal out of stock listing on the FW marketplace will include a form to take an email address and notify customers when parts come in to stock. They don't usually 404 like OP described
- m_0x 3y ago> When I checked 1.5 months later, the part was in stock. So, are you good now? Or was the part in stock too late for you and moved on to another laptop?
- jackconsidine 3y agoYes I'm set now, at the time though it seemed like it might not come back in stock