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I’m a happy, long term Optery user (not affiliated) and they take care of 100% of this for you. https://www.optery.com https://www.optery.com The Mozilla offer
by ary 3y ago
I’m a happy, long term Optery user (not affiliated) and they take care of 100% of this for you. https://www.optery.com https://www.optery.com
The Mozilla offering looks somewhat comparable, but I do wonder if they’re going to beat a company which has the sole focus of solving this problem.
- tholtken 3y agoEspecially with a backend service provider (onerep.com) that is questionable at best.
- eltondegeneres 3y agoWhat are the issues with Mozilla's use of onerep?
- beyondd 3y agoOne of the issues are OneRep's affiliate partnerships with the very data brokers you're paying them to remove you from: https://imgur.com/a/juSC66b https://imgur.com/a/juSC66b
- fdgadfagfgd 3y agoAny other issues besides that possible conflict of interest? Also, you're the founder of a competing service, right?
- tholtken 3y agonot affiliated with Optery but agree conflict of interest, also misleading by onerep and at best deceptive. take that potential lack of trust together with the several reports online that onerep's us operation is a sham and they are really operating out of eastern europe and sending user data there...seems shady. begs the question: what does a privacy-respecting org like Mozilla see in onerep and how is it better than what other companies offer?
- wolverine876 3y agoThey are. There's a flagged dead comment where they say so (I don't know if this link will work for a flagged dead comment): https://news.ycombinator.com/item?id=39276106 https://news.ycombinator.com/item?id=39276106 beyonddd should really identify themselves as the founder of a competitor. Nothing wrong with posting, but pseudo-anonymously disparaging the competition seems very inappropriate.
- beyondd 3y agoYes - I flagged myself as an Optery founder on my first comment, but as you mentioned the comment was subsequently flagged and hidden from view. It is also made clear here: https://news.ycombinator.com/user?id=beyondd https://news.ycombinator.com/user?id=beyondd
- wolverine876 3y agoFrom my perspective, I'd put it in any comment mentioning Optery or criticizing competitors. People often read one comment; they don't read all your comments and your profile. It also adds some credibility: You actually know what you're talking about in regard to this kind of service.
- beyondd 3y agoYes - I flagged myself as an Optery founder on my first comment, but the comment was subsequently flagged and hidden from view (https://news.ycombinator.com/item?id=39276106 https://news.ycombinator.com/item?id=39276106). It is also made clear here: https://news.ycombinator.com/user?id=beyondd https://news.ycombinator.com/user?id=beyondd
- anjel 3y agoOneRep is the service I used, briefly. I have no Affilliation with them except as past customer. They delivered as promised and the effect has been persistent 2+ years since the time I discontinued the subscription.
- sp0rk 3y agoI think "partnership" seems like too strong a word for what appears to be the simple use of an affiliate program. Why would OneRep know or care about an individual affiliate and the content of their site, as long as their behavior with regards to the affiliate program is above-board?
- beyondd 3y agoAffiliate programs have application processes intended to filter out bad actors and mis-alignment with a brand. To use an extreme example, a web site promoting terrorism would typically be rejected. Approving data brokers as affiliate partners for a data broker removal service is viewed by many as questionable. To use an another extreme example, how would you feel about an anti-virus software company that approved as affiliate partners creators and distributors of computer virus programs.
- haswell 3y agoAlso an unaffiliated, long term, and happy user of Optery. If nothing else, I’m glad there are more offerings showing up on this space because of the competition this will hopefully generate. Consumer Reports also has a semi-related offering called “Permission Slip” that is focused on opting out of data sharing with individual companies, e.g. Netflix, Home Depot, etc.
- megasquid 3y agoAlso a satisfied Optery user. Been using their service for the past year, from what I can tell, they seem to have the most robust solution in the space.
- Workaccount2 3y agoI can't help but be a bit miffed that despite ostensibly being a privacy service, optery is still running a bunch of third party scripts on their site, including google...
- HaloZero 3y agoI'm curious, what's the point of paying for Optery per year? Isn't removing your data be a one time request. Except for supporting new brokers that might appear.
- beyondd 3y agoYour point is spot on. Data removal services have an aspect where a ton of value is obtained in the first 1 - 4 months as the majority of profiles are wiped away, and then after that you're sort of in maintenance mode where the service catches profiles as they pop back up, or when new data brokers are added to the system for coverage. Optery generally has 2 types of customers: - The first type are those that care a lot about their privacy and the cost of an ongoing subscription is insignificant to them, so they keep the service running on an ongoing basis for the ongoing automated scans and removals and for getting new data brokers they get coverage for immediately as they are added into the system. - The second type of customer is more price conscious and is basically looking back and forth between their credit card statement and their Optery dashboard each month and then they either pause or cancel the subscription when they feel they're reached a good stopping point. Optery's pause subscription feature is very popular for this type of customer and you can use it to automatically re-start the service in 3, 6, 9 months, etc. - Another thing to point out is many other services only offer Yearly subscriptions, Optery offers Yearly or Monthly. If you're price conscious, the Monthly is nice because you can turn it on and off, or pause it as you wish. More detail on the topic of keeping Optery running on an ongoing basis is on the Optery Help Desk here: https://help.optery.com/en/article/why-should-i-keep-my-optery-subscription-active-on-an-ongoing-basis-plsza/ https://help.optery.com/en/article/why-should-i-keep-my-opte...
- mamidon 3y agoHave you considered adding a 3-months-every-year option? I wonder if automating the second type of customer would provide you a lift in revenue.
- beyondd 3y agoThis is a great suggestion and we would like to add this. Not because it would provide any revenue lift though, but because it is what some Optery customers have been asking for, e.g. can I have a lower cost subscription that runs every other month, or every three months, etc. Technically, you can do this today by cancelling and re-starting a Monthly subscription at your desired cadence, or pausing and re-starting your subscription periodically, but that requires manual effort. A configurable cadence is definitely on our backlog though.
- anjel 3y agoI cleared my name from the net using another service that charged by the month. I paid them for three months, when their work clearing my data from about 100+brokers was completed, then cancelled. 2 years later, my name and personal data still remain no longer to be found like it once was before the scrubbing.
- rayshan 3y agoWhat is the service you used?
- anjel 3y agoOneRep. I'm a once and former customer, otherwise unaffiliated.
- Vinnl 3y agoThat's great to hear, often they do show up again later, which is why it's a longer-term subscription service. OneRep is the provider for the removal functionality of Monitor, incidentally.
- pininja 3y agoAnyone have experience comparing this to Incogni? I’ve been an unaffiliated user for over a year now. While many brokers have replied, many never seem to.
- beyondd 3y agoOptery founder here. We did a deep dive comparison between Incogni and Optery (https://www.optery.com/incogni-review/ https://www.optery.com/incogni-review/). The biggest takeaway is Incogni, at this time, does not cover many of the most popular people search sites like Whitepages, TruePeopleSearch, Spokeo, RocketReach, ThatsThem, BeenVerified, TruthFinder, InstantCheckmate, and many others. Most Incogni reviews you'll find online are written by their affiliate partners.
- Urgo 3y agobeyondd, I've been reading through this thread and your comments about Optery and you got me to sign up for an account on your site vs Mozilla's service so good job. I was even going to pay for your Ultimate plan for a year. But.... you lost me when I got to the profile page. I have a handful of email addresses and a couple of phone numbers. I would want them all to be scanned for. I had previously been using experian's removal service and they allowed for 10 emails and 5 phone numbers. Your documentation says: "You can only select one email and one phone number for scans at this time. However, Optery's engineering team is actively working on providing more configuration options such as the ability to run scans on demand for multiple email addresses and phone numbers." Any comments on when this will be an option? I would want automatic scans on all of my emails and phone numbers. Not very useful for me without this.
- beyondd 3y agoThe core of Optery's search functionality is "person" centric. Meaning we start with searches by name, city, state, and age to find "you" regardless of which underlying email or phone number the data broker has on record for you. Because in many cases data brokers may have no email or phone on file for you at all (only home address), or they may have a really old phone or email you have forgotten about. When data removal service scans focus only on phone numbers and email addresses, a lot can get missed. Many people search sites are not even queryable by phone or email, and are only queryable by name, city, and state. Optery does search for phones and emails, but you are correct in that it currently limits them to just one each from the customer at this time. We plan to release the scan on demand feature you referenced in the next few months. That said, Optery recursively searches through data exposed by data brokers to alleviate the need to input numerous old phones and emails by the customer. In PCMag.com review they said this of Optery's recursive phone number search functionality: "It uses data found in data broker profiles to recursively expand its reach. For example, in my latest testing, I only gave it my current phone number, but it found records associated with an old number that I used for some 25 years." source: https://www.pcmag.com/reviews/optery https://www.pcmag.com/reviews/optery
- geor9e 3y agoHaha wow it's actually asking me to sign over LIMITED POWER OF ATTORNEY. It's optional but says it's recommended. That's a nope from me.
- GuB-42 3y agoIsn't it to be expected? I guess that they have to make demands on your behalf to have your data removed. I guess that's optional because they can still work without it is some cases, and ask you on a case-by-case basis for others, but that's extra work for you and for them, so they may not do it, at least not on the lower tier pricing.
- khaki54 3y agoWhy? You limit the power of attorney to the ability to remove your data from data brokers.
- beyondd 3y agoMany data brokers will not permit third party services to remove the data without a signed limited power of attorney. Note that the power of attorney is limited to interactions for submitting removal requests and opt outs.
- darknavi 3y agoBlame data brokers for making such asinine restrictions. You can also just use the free version to collect a list of brokers your self and manually contact all of them to find out how much of a pain in the ass it is.
- PascLeRasc 3y agoDiscover bank also offers something like this for free, but I can't tell if it's as capable as other services. https://www.discover.com/security/online-privacy-protection/ https://www.discover.com/security/online-privacy-protection/
- kanary 3y agoDiscover's service is limited to only a few sites (which is why it's free). And it is not transparent about progress of removals or requirements. That might not be the most effective way to reduce spam or reduce targeted attacks, because it ignores many hard to remove exposures. We have a similar price point at Kanary (I'm the founder) and it covers the resources we invest in the cat & mouse game required to escalate and complete removals on a wide variety of sites, not just a handful of easy ones.