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That's a really good example you just brought up, because if your goal is to get billion watch hours a day: 1. Why are you doing this? Is it to get more ad rev
by mewpmewp2 3y ago
That's a really good example you just brought up, because if your goal is to get billion watch hours a day:
1. Why are you doing this? Is it to get more ad revenue?
2. Considering this metric, how do you know that the extra hours you are getting is the kind of traffic that brings ad revenue? Maybe it's children or folks from poor country. Maybe it's actually costing more than it was previously.
3. Maybe you are getting the same people to watch more, but it won't make them pay more. You are just increasing your server costs. And making those people addicted to your platform.
4. Maybe the algorithm that you produce is actively harmful to people by making them take too much screen-time leading to potential regulations from the government.
5. Maybe the content you provide is of really low value, and in the long run will make your audience really low value.
6. Maybe you just pay too much for that extra traffic, so it's not worth it.
Very simple example when doing ads. If my goal is to get 200% more clicks, and I have been so far advertising in US only, I'll just now make the destination to be India instead. I will get tons more clicks, but I will get less payments than before.
> And if it's impossible for something that matters to be represented by a number, what does matter? I'd love to hear examples of what matters in your companies
If you want a number, profit obviously matters, but everything below that, can mostly be intuitive unless it obviously fits some sort of numerical idea. In such case building a great product matters, but it's much more difficult to measure what makes a great product, so you need this intuitive discussion and people who have great intuition for building a good product. Profit will follow performing this strategy.
You should measure, monitor, use data to be informed and analyze results, but you should not have these as primary goals to strive for. You should use this data to improve your intuition.
- RandomLensman 3y agoThe questions and points are what you should go through before arriving at the billion watch hours.
- mewpmewp2 3y agoBefore arriving at the goal, or before setting that goal?
- RandomLensman 3y agoSorry, I was a bit imprecise there. I meant before setting such a goal ("arriving at that being a goal").
- mewpmewp2 3y agoSo to describe the process. We would first brainstorm that watch hours is something we want to potentially be our OKR? And then we brainstorm all the constraints and potential pitfalls and finally we think what the reasonable amount of watch hours is based on those constraints? E.g. we first run by the constraints that these watch hours must still keep the same base level of ad revenue per watch hour, demographics proportions must stay similar, etc? I do feel however despite that there will be quite many different ways to game this number that you couldn't think of before hand. And there's also a spectrum of "level of gaming". There's a spectrum of non obvious gaming to very obvious. So whoever is striving towards that goal will still be incentivised to find the level of gaming that is not obvious enough for everyone, but might still be fundamentally not good. So then you have to spend a lot of your time to make sure this OKR couldn't be gamed, but you still probably won't be able to stop it from being gamed even if you spend very, very much time on preventing it.
- RandomLensman 3y agoNo, we would figure out what we actually want to achieve (objective) and then (perhaps) arrive at that watch hours might be a useful way to measure our movement towards our objective. If it is too much likely to be gamed than perhaps it is not a good metric or it needs other metrics alongside. If everything we can think of in terms of measuring if we get to our objective is too easily/too much game-able, then perhaps the objective needs revisiting. Having things gamed to the extreme is also not such a big issue usually because in the end you also watch things like profit. During the ZIRP frenzy that got a bit forgotten in some places, so gaming was perhaps more of an issue. You can also switch objectives and measures if they turn out to be wrong/not useful.
- willsmith72 3y ago> intuitive discussion and people who have great intuition I just don't buy that this does the same thing OKRs do. Cross-org alignment Public commitments and priorities (ie ability to say no to other stuff) Measure progress/success