2 ms·
>Counterpoint: SMS login and account recovery is good UX, and it's the telcos that need to step up their collective game. Oh, yeah, fantastic UX. I've had my
by romwell 3y ago
>Counterpoint: SMS login and account recovery is good UX, and it's the telcos that need to step up their collective game.
Oh, yeah, fantastic UX.
I've had my phone and credit cards stolen while traveling abroad (such a hard-to-imagine scenario, innit?), and was consequently locked out of all important services.
Very good UX: being left without a phone and access to bank account and email and most messengers at the same time (thankfully, Skype isn't one of them).
Double props to CitiBank for requiring SMS authentication to change the phone number on the account.