> Rest assured, this person is actually a terrible negotiator. They’re good at being difficult and causing a scene, which can sometimes convince a waitress or s

> Rest assured, this person is actually a terrible negotiator. They’re good at being difficult and causing a scene, which can sometimes convince a waitress or shift manager to appease them. But this style of negotiating will get you nowhere when negotiating with a business partner (that is, an employer). You need to pick your negotiation strategy based on the situation. Sometimes you do need to be bullheaded when insisting on a refund. That doesn't make you a bad negotiator when negotiating pay - you just use a different strategy when negotiating a pay raise.