It was very, very clear that they’ve outsourced support and their reps have no authority to help. I was either chatting with a very good GPT bot or a very bot-l

It was very, very clear that they’ve outsourced support and their reps have no authority to help. I was either chatting with a very good GPT bot or a very bot-like human with no authority or agency who will be replaced by a good-enough GPT in short order. I think it would be easy enough for them to…I dunno, ask me for a doctors note? (That’s what everyone else who needs to confirm this situation has asked for.) But that wouldn’t “scale” <eyeroll>. Thanks for the well-wishes; my kid impresses me every day. Maybe less Netflix will be a silver lining. :-)