Interfaces aren’t meant to have friction in as much carpets aren’t meant to give you rug burns. Friction is a by product of user experience that hasn’t successf

Interfaces aren’t meant to have friction in as much carpets aren’t meant to give you rug burns. Friction is a by product of user experience that hasn’t successfully automated what the user needed. The ultimate form of software is one that functions on its own without user input, the second is “wish” based, as you say it does. Caveat emperor.