It's a nice post and I enjoyed reading it, but I think the title is somewhat misleading. Obviously what users want and software being open source are two diffe

It's a nice post and I enjoyed reading it, but I think the title is somewhat misleading. Obviously what users want and software being open source are two different things. It's quite possible to be open source and still give the other users what they want. So no, open source is not a diversion, but it isn't everything either.