This aligns with my experience as well. My hypothesis is slightly different. When people have a strong enough need, they’re willing to look past UX/UI issues b

This aligns with my experience as well. My hypothesis is slightly different. When people have a strong enough need, they’re willing to look past UX/UI issues because they see the core value. They’re okay using a “crappy” product because it’s actually doing something really important for them. Later in a products life, it needs a better Ui to attract the remaining user and compete with the market. The crappy UI serves as a bit of a filter, helping you learn quickly if something is valuable.