3 ms·

14 days seems like a ridiculously short trial period for a first generation device if Apple were really serious about this platform

threeseed 3y ago
Apple's return policy is 14 days for all their products and is industry standard. Also I am not sure what the problem is that is unique to those with ADHD. The issues raised are the same for everyone.
- cbsmith 3y ago
  > Also I am not sure what the problem is that is unique to those with ADHD. The issues raised are the same for everyone. The joy of ADHD is that issues that seem the same as everyone else's are often far more difficult/easy to manage.
- chipweinberger 3y ago
  > industry standard Amazon is 30 days, and it has made 14 days look stingy this day in age.
- hnlmorg 3y ago
  > Apple's return policy is 14 days for all their products and is industry standard A de facto standard in the US. Some other countries have stronger consumer laws in place that define statuary return policies.
Kluggy 3y ago
I think it's a pretty polarizing experience. Either you fall in love with it and go all in, or you don't and it's just not worth the squeeze. 14 days seems plenty of time.
penjelly 3y ago
just short enough that the VR/AR novelty hasnt worn off until its over
- zmmmmm 3y ago
  that's the real problem with these devices ... it has to actually get boring before you can tell if it's got real value or not. And that takes a long time precisely because the novelty is so high and so interesting. But it will happen and if you don't have a use for the device after that you have blown a lot of money.
barkingcat 3y ago
If you need more than 14 days, it seems a purchase upfront isn't the best idea to begin with. What would be better is to either borrow or rent it from someone/some place that already has one. Making a purchase is very different from getting one to try. Beyond a 14 days return policy, you start getting abuse from people trying to exploit the exchange policy. As many people say, 14 days is kind of a standard. Many companies have even fewer days so read the fine print before you buy. If you don't like the return policy, don't buy it. If you absolutely have to have one on Day 1 but don't feel 14 days is sufficient, maybe evaluate why you need it on Day 1? Wait for some other people to have it in their hands, and the rentals/loans usually start a few weeks after launch.
doytch 3y ago
I still find it quite odd that the west (or at least the US) has decided that we're entitled to a trial period with things we purchase. It's an incredibly wasteful practice and one that isn't at all common in a lot of other places on the planet. I know people who've moved to Europe who were in for a rude awakening when they tried returning things to the local shop just 'cause.
- wtetzner 3y ago
  > It's an incredibly wasteful practice How is it more wasteful than keeping something you're not going to use?
  - deleted 3y ago
    [deleted]
  - ahar083 3y ago
    A lot of lower end items are sent to the trash when returned. (Not items like an iPhone, which would be sold as referb models). The wastefulness comes from the fact that the barrier to purchase is pretty low, given the ease of return, so one is more likely to buy an item which may end up in the trash in 14 days (30 for Amazon). If I absolutely couldn’t return a product (aside from defects), I’d not buy a lot of items in the first place. (I say this as someone who is guilty of plenty of “trials”). I’m actually travelling through Japan right now, where one can visit a Yobadashi or Bic Camera, these stores are great, because all their tech is out and able to be played with, without explicitly getting assistance from a staff member. It’s obviously not the same as bringing a camera etc into the field to test, but it goes a long way in deciding if something works from an ergonomic perspective, before purchasing it.
- kranke155 3y ago
  Huh? There are laws about being able to return items in the EU as well.
- iwontberude 3y ago
  What you’re saying doesn’t make sense. Returns are common around the world. Source: https://www.statista.com/chart/27584/how-common-are-online-returns-gcs/ https://www.statista.com/chart/27584/how-common-are-online-r...

threeseed 3y ago

Apple's return policy is 14 days for all their products and is industry standard. Also I am not sure what the problem is that is unique to those with ADHD. The issues raised are the same for everyone.

cbsmith 3y ago
> Also I am not sure what the problem is that is unique to those with ADHD. The issues raised are the same for everyone. The joy of ADHD is that issues that seem the same as everyone else's are often far more difficult/easy to manage.
chipweinberger 3y ago
> industry standard Amazon is 30 days, and it has made 14 days look stingy this day in age.
hnlmorg 3y ago
> Apple's return policy is 14 days for all their products and is industry standard A de facto standard in the US. Some other countries have stronger consumer laws in place that define statuary return policies.

Kluggy 3y ago

I think it's a pretty polarizing experience. Either you fall in love with it and go all in, or you don't and it's just not worth the squeeze. 14 days seems plenty of time.

penjelly 3y ago

just short enough that the VR/AR novelty hasnt worn off until its over

zmmmmm 3y ago
that's the real problem with these devices ... it has to actually get boring before you can tell if it's got real value or not. And that takes a long time precisely because the novelty is so high and so interesting. But it will happen and if you don't have a use for the device after that you have blown a lot of money.

barkingcat 3y ago

If you need more than 14 days, it seems a purchase upfront isn't the best idea to begin with. What would be better is to either borrow or rent it from someone/some place that already has one. Making a purchase is very different from getting one to try. Beyond a 14 days return policy, you start getting abuse from people trying to exploit the exchange policy. As many people say, 14 days is kind of a standard. Many companies have even fewer days so read the fine print before you buy. If you don't like the return policy, don't buy it. If you absolutely have to have one on Day 1 but don't feel 14 days is sufficient, maybe evaluate why you need it on Day 1? Wait for some other people to have it in their hands, and the rentals/loans usually start a few weeks after launch.

doytch 3y ago

I still find it quite odd that the west (or at least the US) has decided that we're entitled to a trial period with things we purchase. It's an incredibly wasteful practice and one that isn't at all common in a lot of other places on the planet. I know people who've moved to Europe who were in for a rude awakening when they tried returning things to the local shop just 'cause.

wtetzner 3y ago
> It's an incredibly wasteful practice How is it more wasteful than keeping something you're not going to use?
- deleted 3y ago
  [deleted]
- ahar083 3y ago
  A lot of lower end items are sent to the trash when returned. (Not items like an iPhone, which would be sold as referb models). The wastefulness comes from the fact that the barrier to purchase is pretty low, given the ease of return, so one is more likely to buy an item which may end up in the trash in 14 days (30 for Amazon). If I absolutely couldn’t return a product (aside from defects), I’d not buy a lot of items in the first place. (I say this as someone who is guilty of plenty of “trials”). I’m actually travelling through Japan right now, where one can visit a Yobadashi or Bic Camera, these stores are great, because all their tech is out and able to be played with, without explicitly getting assistance from a staff member. It’s obviously not the same as bringing a camera etc into the field to test, but it goes a long way in deciding if something works from an ergonomic perspective, before purchasing it.
kranke155 3y ago
Huh? There are laws about being able to return items in the EU as well.
iwontberude 3y ago
What you’re saying doesn’t make sense. Returns are common around the world. Source: https://www.statista.com/chart/27584/how-common-are-online-returns-gcs/ https://www.statista.com/chart/27584/how-common-are-online-r...