What I don't understand is how they got access to Jira yet you still insist there was no compromise. The very nature of Jira and Confluence (both terrible prod

What I don't understand is how they got access to Jira yet you still insist there was no compromise. The very nature of Jira and Confluence (both terrible products, btw) is to collect documentation. I'm assuming it was an internal Jira/Confluence for engineering teams, but still. There have got to be addresses, passwords, service account info, all kinds of info. If it was a tech support server then it's impossible to assert that you didn't lose customer data. So we have this double standard where you pay for this product that is designed to house your deepest secrets and most cherished organizational information, that's so important to you that you run on premises servers to keep it safe, but it's not important enough to constitute a real "beach". You're lying. Either the server contained junk of no value in which case it wouldn't have existed in the first place, or you actually did lose something of value that you won't identify to us. Nobody sets up on-prem Jira just to leave it empty and never put secrets in it.