One of the things that made us dominate over our competitors in the time I've been here was that our boss switched to a SaaS business model early, while our com

One of the things that made us dominate over our competitors in the time I've been here was that our boss switched to a SaaS business model early, while our competitors held on to the "buy new version every 2-3 years". Accounting really loved the predictable expense, and it was easy for us to scale price with activity, so our customers paid less during slow months or as user count fluctuated. We even had a competitor which was about our size nearly go bankrupt, as their customers weren't interested in the .Net rewrite they had spent 2 years on, opting to keep the old version rather than buying the new, but functionally very similar, version. So it's not clear cut IMHO.