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They said 'go ask them' a out why they decided to close the issue (which also implies that someone went over this already), not 'go ask them because we simply d

by Xeamek 3y ago

They said 'go ask them' a out why they decided to close the issue (which also implies that someone went over this already), not 'go ask them because we simply don't care to look', as your comment seem to imply...

andybak 3y ago
The result was the same. Someone was reporting a bad thing. The bad thing never got fixed.
- Xeamek 3y ago
  This is too reductive. The 'we analyzed the issue and decided it won't be fix' Is NOT the same as 'we don't cate about this, go talk to some other team and maybe they'll fix it'. Deciding something is not a bug is not the same as just ignoring the bug and not fixing it
  - andybak 3y ago
    In this case it is - because someone outside the org - who has no responsibility for your company fixing it's stuff - is being asked to make sure the issue isn't lost. Google lost out in this case - because an employee pushed responsibility onto an outside party.
    - dcow 3y ago
      What did they lose out on?
      - dullcrisp 3y ago
        And also this crisp new $50 bill I have in my pocket, if that’s all they care about.
      - andybak 3y ago
        1. They are still shipping a product with a fairly serious flaw because the report didn't get to the right people 2. The flaw was publicly exposed which cause reputational damage.